Terms of Service

1. Agreement to Terms

By creating an account or using Compliance Copilot ("Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you are using the Service on behalf of a company, you represent and warrant that you have authority to bind that company to these terms. If you do not agree to any part of these terms, you must not use the Service.

BY USING THIS SERVICE, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT:

• This is a software tool, not a tax advisory service
• We do not provide tax, legal, or accounting advice
• You are solely responsible for all tax decisions
• You must verify all outputs before use
• We are not liable for any FTA penalties or fines

2. Service Description

Compliance Copilot is a UAE VAT document management and organization platform that provides:

• Invoice upload via WhatsApp, email, and web
• Automated data extraction using AI/OCR technology
• VAT calculations based on UAE FTA public guidelines
• Compliance risk detection and flagging
• Filing pack document generation (PDF/Excel)
• Deadline tracking and notifications

THE SERVICE IS NOT: A tax consultancy, accounting firm, FTA-registered tax agent, or substitute for professional tax advice. All outputs are informational tools that require professional review before use.

3. Your Responsibilities

You agree and acknowledge that you:

• Are solely responsible for the accuracy of all data you input
• Must verify all generated reports, calculations, and documents before any use
• Must consult a qualified tax professional before making tax decisions
• Are solely responsible for compliance with all UAE VAT laws and FTA regulations
• Are solely responsible for timely submission of VAT returns to the FTA
• Cannot rely on our software as the sole basis for tax decisions
• Must provide accurate and complete company information
• Must upload only legitimate invoices and receipts
• Must maintain the confidentiality of your account credentials
• Must notify us immediately of any unauthorized account access
• Must keep your TRN and company details up to date

4. Prohibited Uses

You agree NOT to:

• Use the Service for illegal or fraudulent purposes
• Upload false, misleading, or fabricated documents
• Attempt to evade UAE VAT obligations
• Access or attempt to access other users' accounts
• Reverse engineer, decompile, or disassemble the Service
• Use automated systems (bots, scrapers) without permission
• Interfere with or disrupt the Service infrastructure
• Share your account with unauthorized parties
• Use Service outputs without professional verification

5. DISCLAIMER OF WARRANTIES

6. LIMITATION OF LIABILITY

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for certain damages. If these laws apply to you, some or all of the above exclusions or limitations may not apply, and you may have additional rights.

7. Indemnification

You agree to defend, indemnify, and hold harmless Codexaai, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including attorney's fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights; (d) any tax filings or submissions you make based on Service outputs; (e) any FTA audits, penalties, or enforcement actions related to your tax affairs.

8. Subscriptions & Payments

9. Intellectual Property

The Service, including its design, features, algorithms, and technology, is owned by Codexaai and protected by intellectual property laws. You retain ownership of your uploaded documents and data. By using the Service, you grant us a limited, non-exclusive license to process your documents solely for the purpose of providing the Service.

10. Account Termination

We may suspend or terminate your account immediately without notice if you:

• Violate these Terms of Service
• Engage in fraudulent or illegal activity
• Fail to pay subscription fees
• Abuse the Service or other users
• Attempt to use the Service to evade taxes

You may delete your account at any time through account settings or by contacting support. Upon termination, your right to use the Service ceases immediately.

11. No Professional Relationship

Use of this Service does not create any accountant-client, attorney-client, tax advisor-client, or any other professional relationship between you and Codexaai. We are a software provider only. You should seek advice from qualified professionals for all tax, legal, and accounting matters.

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of the United Arab Emirates. Any disputes arising from these Terms or the Service shall be resolved as follows:

• First, through good faith negotiations between the parties
• If unresolved within 30 days, through binding arbitration in Dubai, UAE
• Arbitration shall be conducted under DIAC rules
• The language of arbitration shall be English

You agree to waive any right to a jury trial or to participate in a class action lawsuit.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or in-app notification at least 30 days before they take effect. Continued use of the Service after changes constitutes acceptance of the new Terms. If you do not agree to the changes, you must stop using the Service.

15. Contact Us

For questions about these Terms, contact us: